Snapchat suffers outage, users can’t post or send messages

Popular social media app Snapchat went down globally on Wednesday evening and several users were unable to post story updates or send messages. Snap, which is the parent company of Snapchat, tweeted: “We’re aware that some Snapchatters are having issues using the app right now – hang tight, we’re looking into …

Instagram to roll out 2 tools to protect teens from harmful posts

Facebook-owned Instagram would soon roll out two new tools to safeguard teenagers from harmful content, after whistleblower Frances Haugen testified last week before the US Congress that Instagram can have a negative effect on the mental health of teenagers. Facebook’s Vice President of global affairs Nick Clegg, appearing on CNN’s State …

Facebook blames outage on error during routine maintenance

The global outage that knocked Facebook and its other platforms offline for hours was caused by an error during routine maintenance, the company said. Santosh Janardhan, Facebook’s vice president of infrastructure, said in a blog post that Facebook, Instagram and WhatsApp going dark was caused not by malicious activity, but an …

Snapchat was the biggest winner the day Facebook’s services went down

Snapchat use surged more than 20% after Facebook Inc.’s services went down for six hours Monday, the biggest winner among rival apps during the U.S. social media giant’s worst outage in years. Facebook blamed network configuration glitches for immobilizing a suite of apps from Messenger to Instagram and driving some of …